Refund policy
Return & Exchange Policy – SKN Esthetics
At SKN Esthetics, we take pride in the quality of our skincare products and want you to feel confident in your purchase. Due to the nature of our products and our drop-shipping process, please review our return and exchange policy carefully.
Returns
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All sales are final. We do not accept returns or issue refunds for any products once they have been purchased and shipped.
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This policy is in place to ensure the safety and hygiene of our skincare items.
Exchanges
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We only offer exchanges for products that arrive damaged or defective.
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If your item arrives damaged, you must contact us within 48 hours of delivery with clear photos of the item and packaging.
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Once approved, we will process an exchange for the same item or a suitable replacement if the original is unavailable.
Important Notes
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We are not responsible for any allergic reactions or skin sensitivities. Please read all product descriptions and ingredient lists carefully before purchasing.
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Because our products are drop-shipped through various retailers, exchange processing times may vary.
Need Help?
If you have any concerns or questions about your order, please reach out to us. We’re here to help and will do our best to resolve any issues quickly.